🔒 Privacy Policy
Your privacy is our priority. This Privacy Policy explains how CoolCore collects, uses, and protects your personal data.
By using our platform, you agree to the practices outlined below.
1️⃣ Information We Collect
When using CoolCore, we may collect the following information:
- ✅ Account Information: Email and username (we do not collect full names, phone numbers, or addresses).
- ✅ Health & Lifestyle Data: User inputs related to sleep, activity, hydration, circadian rhythm, and stress exposure.
- ✅ Assessment Results: AI-generated scores, summaries, and personalized recommendations.
- ✅ Device & Usage Data: IP address, browser type, session activity.
- ✅ Cookies: See our Cookie Policy for more details.
2️⃣ How We Use Your Data
Your data helps us provide, improve, and personalize your CoolCore experience:
- 🔹 Generate AI-powered wellness recommendations.
- 🔹 Improve assessment scoring and accuracy.
- 🔹 Monitor platform performance and security.
- 🔹 Provide user support and notifications.
- 🔹 Conduct anonymized, aggregated research to improve our tools.
3️⃣ Data Protection & Security
We use modern encryption and access controls to safeguard your data:
- 🔒 Encrypted transmission over HTTPS (TLS).
- 🔒 Encrypted storage of personal and assessment data.
- 🔒 Role-based access controls for internal admin systems.
- 🔒 No third-party sharing without explicit user consent.
4️⃣ Your Data Rights
You are in control of your data. You may:
- 🔹 Access your past assessments.
- 🔹 Request deletion of your account and data.
- 🔹 Update or correct profile and health inputs.
- 🔹 Withdraw consent to data collection at any time.
- 🔹 Manage cookie preferences (Cookie Policy).
5️⃣ Data Retention Policy
We retain your data only as long as needed to provide core features. You may request permanent deletion via Contact Support.
6️⃣ Third-Party Services
We use secure third-party tools (e.g., for analytics or payments) that comply with global privacy laws. Shared data is always anonymized.
7️⃣ Legal Compliance
CoolCore is committed to global privacy standards:
- ✅ GDPR: EU user rights for access, correction, and deletion.
- ✅ CCPA: Privacy rights for California users.
- ✅ HIPAA: Applied when working with sensitive wellness data, where applicable.
8️⃣ Consent for Health & Lifestyle Data
By using CoolCore, you consent to the collection of non-medical wellness data for the sole purpose of delivering personalized insights. We never share your data without consent.
9️⃣ Changes to This Policy
We may update this policy as needed. Major changes will be communicated via your account dashboard or email.
Last Updated: March 2025